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© 2017 Inception Diamonds Pty Ltd. All gemstones offered by Inception Diamonds are proudly grown in a laboratory and are sometimes referred to as lab diamonds, grown diamonds, synthetic diamonds, man made diamonds, or cultured diamonds. Learn more. 

A MODERN DESIGN
 
FOR THE MODERN WORLD

Diamond Concierge Process

Inception Diamonds made-to-order jewelry is inspired by and tailored to our clients exacting standards and taste. Inception Diamonds offers two broad categories of jewelry: signature designs from our collections and bespoke created designs. The Inception Design and Concierge Teams work side by side to craft a one-of-a-kind creation. 

 

Upon receipt of an inquiry about a custom design, Inceptions Diamond Concierge Team will contact you to set up an initial consultation via email, phone, or video chat (your choice) to understand exactly what you have in mind. Members of our Diamond Concierge Team are here to serve you.

They will not push you towards poor quality stones, nor will they pressure you outside of your budget. 

 

We pride ourselves on offering a sophisticated design process that offers seamless support, fabulous designers, and state-of-the-art technology to bring your vision to life. We treat our clients as such; not as anonymous customers, but as clients for whom we are providing not just fine jewelry, but also impeccable service.

 

Our cornerstone is providing a simplified, one-stop shopping experience combining the client-level service of a private jeweler with the ease, transparency, and 21st century technology of an online retailer. We take great pride and joy in delivering beautiful bespoke fine jewelry without compromise. We work hard to earn your business, and look forward to doing so!

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CONSULTATION WITH INCEPTION CONCIERGE

ITERATION

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PROTOTYPING

DIAMOND 

SELECTION

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DESIGN

APPROVAL

JEWELRY

PRODUCTION

PACKAGING

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DELIVERY

Five Steps to Enhance Your Life

1. CONSULTATION WITH AN INCEPTION DIAMONDS CONCIERGE

After you fill out an inquiry form about a custom design or collection piece, an Inception Diamond Concierge will respond to you within 2 business days to schedule a consultation. Though video or phone call is preferred for this first consultation, you will also have the option of email exchange instead. Further consultations can be arranged at our local offices

Inception Diamond Concierges are knowledgeable and passionate about their work. Your concierge will be able to answer any questions you have about diamonds, colored diamonds, lab grown diamonds, jewelry, design trends, and our production process. For inquiries about our collection pieces, your concierge will discuss what diamonds are available for the design and minor customization options. For custom designs and all bridal orders your concierge will send you an initial selection of 4-6 diamonds with pricing for your consideration.

Education is an integral part of the Inception purchasing process. If you are new to diamond jewelry, your Concierge will gladly educate you and patiently assist you through the process.  

2.  ITERATION AND PROTOTYPING OF YOUR DESIGN 

Inception's Jewelry Design Team will then produce and share one or more basic renderings of designs for you. These renderings are easily and quickly exported out of 3D printing software and may show extended prongs, gaps, or heavy metal. Once these pieces go into fabrication, the prongs are bent, the diamonds set, and the metal polished by hand.

 

Your Inception Concierge will collect and share your feedback with the Design team and we will iterate on the design until you are completely satisfied. After the design is finalized, you will receive photorealistic renderings. These renderings, like the ones seen on our web site, take several hours or even days to produce, so they are sent at the very end of the design process.

All of Inception's bridal orders are fully bespoke and made to order, including our solitaire settings, allowing full customization.

3.  FINAL DIAMOND SELECTION AND DESIGN APPROVAL 

While we are finalizing the design, you will make a final selection of the best diamond(s) that fit within your budget.

With your design and budget in mind, the Inception Team will share several diamonds from our inventory. Upon selection of a stone, your Concierge will share high-resolution video and image files with you to review. We guarantee that your concierge is unbiased in their support to help you choose the best diamond(s) for you, and will guide you to make an investment that right for your budget.

  

Your Diamond Concierge will then reserve the diamonds for 24 hours and send you a final quote that will include an anticipated delivery time.

4.  JEWELLERY PRODUCTION 

Upon receipt of a deposit, we begin production. Inception will share updates and photographs with you throughout production. When jewelry is complete, we will share photos and videos of the piece(s) to use as you see fit.

Inceptions's custom pieces take 4-6 weeks to produce after final diamond selection (and 2-3 weeks after final design approval). Inceptions Daily Collection and solitaire rings from the Bridal Collection take 1-2 weeks for production.  Pieces from our Inception, Signature, and Bridal Collections typically take 3-5 weeks for production and delivery. 

5. PACKAGING AND DELIVERY   

Inception will package your jewelry in our signature jewelry boxes. For surprises and proposals, you may have the choice of a smaller box for easy concealing or a larger box to display multiple designs.

Inception will ship the jewelry overnight to a location of your choosing. If the jewelry is a surprise, Inception will gladly work with you to ship your gift to a work address, or have the package held at a local Fedex location for you to pick up.

 

Due to the high price point of our jewelry, your concierge may require additional identification information or address verification before shipping, to avoid fraudulent purchases.

World class materials for your work of art

Superlative art is made from superlative materials, and fine diamond jewelry is no exception. Inception Diamonds is proud to offer exceptional quality diamonds in a multitude of colors, shapes, and sizes as well as very high-quality metals to bring your vision to life. Inceptions's jewelry can be cast in platinum, white gold, yellow gold, rose gold, and black rhodium gold.

DIAMOND COLOURS AVALIABLE

      white                  yellow                   orange                      red                      blue                     Pink                     Purple              cognac                  black  

DIAMOND SHAPES AVALIABLE

Satisfaction Guaranteed 

We fully expect you to be 100% satisfied with your Inception Jewelry. If for any reason you are not happy with your purchase, we offer a 100% money-back guarantee, no questions asked, for 30 days.